Customer Service Agent at Alaska Airline


Must be at least 18 years old

Two years of customer service or community service experience required

Possess excellent communication skills (both verbal and written)

Possess exceptional interpersonal skills

Type at least 25 WPM required

Ability to consistently lift 50 pounds required

Flexible to work varied shifts, weekends, holidays required

Able to participate in paid training required

Able to learn and operate a computerized reservation system

Able to adapt to performing work according to set procedures

Able to anticipate needs of others in a fast paced environment

High school diploma or equivalent required


The position pays per union agreement.

$17.00 per hour

Medical, dental, and vision benefits

401K retirement plan

Monthly and annual bonus programs

Flight privileges.


Horizon Air and Alaska Airlines are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Horizon Air and Alaska Airlines will consider for employment qualified applicants with arrest and conviction records in accordance with applicable Federal, State, and local laws.

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Horizon Air and Alaska Airlines participate in E-Verify, a service of the Department of Homeland Security (DHS) and Social Security Administration (SSA), where required.

Job ID: 35806

Location: Washington, DC (IAD)

Interested and qualified applicants should apply

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